The squad considers its customer/end user in making its plans
Here are Squadify solutions for this question. Try our quick fix or choose one or more of the bigger solutions that fit your needs.
The customer may not always be right but they are always the customer! Many organisations and teams become inwardly focus and in its broadest sense, this module is about looking to the outside to change what’s on the inside.
Listen to this simple audio as a quick fix to help you understand more about this question and the ways to start closing the gaps. or choose one or more of our bigger solutions below.
Virtual workshop
Who is it for?
Teams who have become inwardly focused or lost touch with their customers’ needs.
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What will the squad gain?
A shared approach to keeping the customer voice alive in the team.
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What we’ll cover​
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Understanding the critical questions to ask when planning.
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Building empathy and curiosity.
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Outside-in approach: megatrends, customers’ customers.
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Customer needs in detail and unaddressed needs.
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Plan to address gaps.
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Keeping the customer voice alive in the team: inescapable processes for.
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Plan next steps.
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How it’s delivered
Highly interactive 90-minute initial workshop for an intact team, applying learnings to real business issues. Held on Zoom using multiple interaction tools in the platform to gain input from all members of the team. Workshop ends with agreement on actions which are followed up in the 30-minute check-in call.
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How long
90 minutes plus 30 minute check-in
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The cost
USD $1,700 / EUR €1,300 / GBP £1,200 / AUD $1,800
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Key words
Customer, customer-centric, customer-centricity,
external focus, empathy, curiosity
If this sounds like something you would like for your team then click below!
